Legal Notice & Terms of Use

Last Updated: July 10, 2026

Welcome to Kniton Socks, a brand owned and operated by AJ Tex Co. These Terms of Use govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to comply with these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on this website.

If you do not agree with these Terms, please refrain from using our website.

1. Business Information

Kniton Socks

A Brand of AJ Tex Co.

301, Block A, Goverdhan Vilas

Transport Nagar, Balicha

Udaipur, Rajasthan – 313001

India

Email: knitonsocks@gmail.com

Phone: +91 88548 94559

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or
You are using this website under the supervision of a parent or legal guardian.
You have the legal authority to enter into binding agreements.

3. Products & Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.

However:

Product colours may vary slightly due to differences in screen settings.
Product images are for illustrative purposes only.
Minor variations in stitching, packaging, or design may occur without affecting product quality.
Product availability may change without prior notice.

We reserve the right to discontinue, modify, or replace any product without prior notice.

4. Pricing & Payments

All prices displayed on this website are in Indian Rupees (INR ₹).
Prices are inclusive of applicable taxes unless stated otherwise.
Prices may be updated without prior notice.
Orders are confirmed only after successful payment or acceptance of Cash on Delivery (where available).
We reserve the right to cancel any order due to pricing errors, technical issues, stock unavailability, or suspected fraudulent activity.

Payments are processed through secure third-party payment gateways. We do not store your complete payment card or banking information.

5. Order Acceptance

Placing an order does not guarantee its acceptance.

We reserve the right to refuse or cancel any order, including but not limited to:

Incorrect pricing
Stock shortages
Suspected fraudulent transactions
Duplicate orders
Incorrect customer information
Any violation of our policies

If payment has already been received for a cancelled order, the amount will be refunded through the original payment method, where applicable.

6. Shipping & Delivery

By placing an order, you agree to our Shipping Policy.

While we make every effort to deliver orders within the estimated delivery period, delays may occur due to circumstances beyond our control, including:

Weather conditions
Natural disasters
Government restrictions
Courier delays
Public holidays
Force majeure events

Delivery dates are estimates and are not guaranteed.

7. Return & Refund Policy

Due to the personal hygiene nature of socks and hosiery products:

Returns are generally not accepted after delivery.
Exchanges are generally not accepted after delivery.

Exceptions may be made only if:

You receive an incorrect product.
The product is damaged during transit.
Items are missing from the package.

All claims must comply with our Return & Refund Policy.

8. Unboxing Video Requirement

To help us investigate shipping-related issues, customers must provide a clear, continuous, and unedited unboxing video when reporting:

Damaged products
Incorrect products
Missing products

Claims submitted without sufficient evidence may not be eligible for replacement or resolution.

9. Delivery Refusal & RTO Charges

Customers are expected to accept delivery once an order has been dispatched.

If an order is refused, remains undelivered due to customer unavailability, provides an incorrect address, or is returned to us (Return to Origin), a ₹199 Return-to-Origin (RTO) charge may be applicable to recover shipping, handling, and packaging expenses.

10. Customer Responsibilities

You agree to:

Provide accurate billing and shipping information.
Keep your account credentials confidential.
Use the website only for lawful purposes.
Not attempt to interfere with website security or functionality.
Not engage in fraudulent or abusive activities.

11. Intellectual Property

All content available on this website, including but not limited to:

Logos
Trademarks
Product names
Product photographs
Packaging designs
Graphics
Videos
Text
Website design
Software
Product descriptions

is the exclusive property of AJ Tex Co. or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or used for commercial purposes without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Kniton Socks and AJ Tex Co. shall not be liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Delays caused by courier partners
Website interruptions
Technical errors
Events beyond our reasonable control
Misuse of products after delivery

Our total liability shall not exceed the amount paid for the affected product(s).

13. Third-Party Services

Our website may contain links to or integrate with third-party services, including payment gateways, logistics providers, analytics services, and social media platforms.

We are not responsible for the privacy practices, content, or services provided by these third parties.

14. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted or error-free access.

We may suspend, modify, or discontinue any part of the website at any time without prior notice.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to modify or update these Terms of Use at any time.

Changes become effective immediately upon publication on this page. Continued use of the website after such changes constitutes acceptance of the revised Terms.

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or any purchase made through it shall be subject to the exclusive jurisdiction of the competent courts located in Udaipur, Rajasthan, India.

18. Contact Us

If you have any questions regarding these Terms of Use, please contact us: