Terms of Service

Last Updated: July 10, 2026

Welcome to Kniton Socks, a brand owned and operated by AJ Tex Co. These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return, Refund & Replacement Policy, and any other policies published on this website.

If you do not agree with these Terms, please do not use our website.

1. Business Information

Kniton Socks

A Brand of AJ Tex Co.

301, Block A, Goverdhan Vilas

Transport Nagar, Balicha

Udaipur, Rajasthan – 313001

India

Email: knitonsocks@gmail.com

Phone: +91 88548 94559

GSTIN: 08ACMFA1797J1ZV

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information provided by you is accurate and complete.

3. Customer Account

If you create an account on our website:

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities carried out through your account.
You must immediately notify us if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.

4. Products

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate.

However:

Product colours may vary slightly due to differences in screen settings.
Product images are for illustration purposes only.
Minor variations in stitching, packaging, or design may occur without affecting product quality.
Product availability may change without prior notice.

We reserve the right to modify or discontinue any product at any time.

5. Orders

Placing an order constitutes an offer to purchase our products.

Your order is considered accepted only after:

Successful payment confirmation, and
Confirmation from Kniton Socks that your order has been accepted.

We reserve the right to refuse or cancel any order for reasons including:

Product unavailability
Pricing errors
Payment issues
Suspected fraudulent activity
Violation of these Terms

If payment has already been received for a cancelled order, the applicable amount will be refunded through the original payment method.

6. Pricing & Payments

All prices are displayed in Indian Rupees (INR ₹).
Prices include applicable taxes unless otherwise stated.
Prices may change without prior notice.
We currently accept prepaid orders only.
Cash on Delivery (COD) is not available.

Payments are securely processed through trusted third-party payment gateways.

We do not store your complete payment card or banking information.

7. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates and may vary depending on:

Delivery location
Courier operations
Weather conditions
Government restrictions
Other unforeseen circumstances

Customers are responsible for providing accurate delivery information.

If a shipment is returned due to customer-related reasons, a ₹199 Return-to-Origin (RTO) charge may apply before reshipment.

8. Returns, Replacements & Refunds

Due to the personal hygiene nature of socks and hosiery products:

Returns are not accepted after delivery.
Exchanges are not accepted after delivery.

Exceptions may be considered only if:

An incorrect product is delivered.
The product is damaged during transit.
Items are missing from the package.
A manufacturing defect is identified upon delivery.

All claims are subject to our Return, Refund & Replacement Policy.

9. Unboxing Video Requirement

Customers must record a clear, continuous, and unedited unboxing video while opening the package.

This video is required for claims involving:

Damaged products
Incorrect products
Missing items

Claims submitted without sufficient evidence may not be eligible for replacement or refund.

10. Intellectual Property

All content available on this website, including but not limited to:

Trademarks
Logos
Product names
Product designs
Packaging
Photographs
Graphics
Videos
Text
Website layout
Software

is the exclusive property of AJ Tex Co. or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission.

11. Acceptable Use

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Interfere with website functionality.
Copy or scrape website content without permission.
Use automated tools or bots in a manner that disrupts our services.
Engage in fraudulent or abusive activities.

We reserve the right to suspend or terminate access for violations of these Terms.

12. Third-Party Services

Our website may integrate with third-party services such as:

Payment gateways
Logistics providers
Analytics tools
Social media platforms

These services operate under their own terms and privacy policies, and we are not responsible for their practices or content.

13. Limitation of Liability

To the fullest extent permitted by law, Kniton Socks and AJ Tex Co. shall not be liable for:

Indirect or consequential losses
Loss of profits or business opportunities
Website interruptions
Technical errors
Courier delays
Events beyond our reasonable control
Misuse of products after delivery

Our total liability shall not exceed the amount paid for the affected product(s).

14. Indemnification

You agree to indemnify and hold harmless Kniton Socks, AJ Tex Co., its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

Your breach of these Terms.
Your misuse of the website.
Your violation of any applicable law or the rights of any third party.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Updated versions will be published on this page with the revised "Last Updated" date.

Your continued use of the website after such changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website or any purchase made through it shall be subject to the exclusive jurisdiction of the competent courts located in Udaipur, Rajasthan, India.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us: